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POPIA Disclaimer

The team at MiSim® respects your right to privacy and aims to ensure we comply with the legal requirements of the POPI Act, which regulates how we collect, process, store, share and destroy all personal information you provided to us. By viewing this website, you hereby acknowledge that you have read and accepted the Protection of Personal Information (POPIA) disclaimer. MiSim® pertaining on www.misim.co.za shall take all reasonable measures to protect the personal information of data subjects and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Promotion of Access to Information Act, Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act, Act 4 of 2013 (“POPI”). The PAIA and POPIA Acts are available online at:  www.gov.za/documents/acts

According to these definitions, personal information refers to information that relates to you specifically, such as your name, age, gender, identity number, your email address etc.

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MISIM® uses your information primarily for the following purposes:

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  • To provide services to you as instructed and requested by you.

  • To authenticate your information as per clients’ requests

  • To compile non-personal statistical information about browsing habits, click patterns and access to the website.

  • Whenever you use our website, contact us electronically or use one of the services offered by us, we will collect your personal information.

  • The information we maintain concerning our clients is stored in secured databases locally and internationally - (where that have built-in safeguards to ensure its privacy and confidentiality.

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MISIM® accepts no liability whatsoever for any loss, damage (whether direct, indirect, special, or consequential and/or expenses of any nature whatsoever which may arise as a result of, or which may be attributed directly or indirectly from information made available on these pages or links, or actions or transaction resulting therefrom.


Why we collect Personal Information

 

We use your personal information to liaise with you telephonically, via our website or email to:

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  • Inform you of new events, updates, or prize collections

  • Enable us to process, validate and verify information and requests for the supply of services;

  • For the purposes for which you specifically provided the information; and Generally to improve your experience on our website.

  • Processing of Information

  • We will share your personal information:

  • To comply with applicable law or with legal process served on MISIM®

  • To protect and defend the rights or property of MISIM®

  • Security Measures

  • Pass on information to accredited Banking affiliates to process transactions

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We will:

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  • Treat your personal information strictly confidential.

  • Take appropriate technical and organisational measures to ensure that your personal information is kept secure against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access.

  • Promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information.

  • Provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request.

  • Retain your personal information no longer than 1 year after you terminate your membership unless we required legally to do so, or you consent to us retaining such information longer.


ALTHOUGH MISIM® TAKE THE NECESSARY PRECAUTIONS TO PROTECT YOUR PERSONAL INFORMATION, MISIM®, HOWEVER, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION IF OUTSIDE OUR REASONABLE CONTROL.


Your rights

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You have the right at any time to:

  • Rectify the Personal Information collected by us;

  • Object to the processing of Personal Information subject to applicable legislation;

  • Request the return or destruction of Personal Information subject to applicable legislation, and complain with MISIM®.

  • The Personal Information processed by us is routed/transferred to a third country or International organization.
     

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